At Shopping Sutra, our goal is to make your digital purchases smooth and hassle free by giving you instant access to our products. Please review the policies below.
Cancellation Policy
Because digital products are delivered immediately, cancellations are not possible once an order has been placed. After confirmation, every purchase is final.
Refund Policy
Refunds are not offered for digital products. Files are accessible instantly after purchase and cannot be returned, so refunds cannot be issued.
Return Policy
Returns and exchanges do not apply to digital goods. Once the product is delivered, it cannot be returned or exchanged.
Product Issues
If you experience a technical problem such as an incomplete, damaged, or corrupted file, contact our Customer Support team. We will work with you to resolve the issue as quickly as possible.
We appreciate your understanding. If you have questions or need assistance, please contact our support team.